Privacy Policy

Marca Verde – www.marcaverde.es

At Marca Verde, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us online.

This policy complies with the General Data Protection Regulation (GDPR) and applicable Spanish and European Union data protection laws.

1. Data Controller

Marca Verde
Website: www.marcaverde.es
Country of operation: Spain

For privacy-related questions, please contact us through the official contact page on our website.

2. Website Hosting

Our website is hosted by Hostinger International Ltd.

Hostinger provides the infrastructure, hosting services, data storage, and security measures necessary to operate this website. Personal data processed through our website may be stored on Hostinger servers located within the European Union or other GDPR-compliant regions.

Hostinger processes data in accordance with GDPR and applicable data protection regulations.

3. Personal Data We Collect

We may collect and process the following data:

• Personal identification: name, surname

• Contact details: email address, phone number, delivery address

• Order information: purchased products, order history, payment status

• Technical data: IP address, browser type, device information, access logs

• Communication data: messages, contact forms, reviews, or inquiries

We collect only data that is necessary for legitimate business purposes.

4. How We Use Your Data

Your data is used to:

• Process and deliver orders

• Manage payments, invoices, and refunds

• Provide customer support and respond to inquiries

• Improve website performance and user experience

• Ensure website security and prevent fraud

• Comply with legal, tax, and regulatory obligations

We do not sell or rent personal data to third parties.

5. Legal Basis for Processing

We process personal data based on:

• Performance of a contract (order processing and delivery)

• User consent (contact forms, communications)

• Legal obligations (accounting, tax, consumer protection laws)

• Legitimate interests (website security, service improvement)

6. Cookies & Analytics

Our website may use cookies and similar technologies, including those provided by Hostinger or third-party analytics tools, to:

• Ensure proper website functionality

• Analyze traffic and usage patterns

• Improve content and user experience

Users can manage or disable cookies through browser settings. Where required by law, cookie consent is requested before non-essential cookies are used.

7. Data Sharing

Your personal data may be shared only with trusted service providers when necessary, including:

• Hosting provider: Hostinger

• Payment processors

• Shipping and logistics partners

• IT, security, and website maintenance services

• Legal or regulatory authorities (when required by law)

All partners are contractually obligated to protect your data and comply with GDPR.

8. Data Retention

We retain personal data only for as long as necessary:

• Order and billing records: as required by Spanish tax and accounting laws

• Customer communications: until inquiries are resolved

• Technical logs: for security and performance monitoring

Data is securely deleted or anonymized once retention is no longer required.

9. Your GDPR Rights

You have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

Requests can be submitted through our official contact page.

You also have the right to file a complaint with the Spanish Data Protection Authority (AEPD).

10. Data Security

We implement appropriate technical and organizational security measures, including those provided by Hostinger, to protect personal data against:

• Unauthorized access

• Loss or destruction

• Alteration or disclosure

While we take strong precautions, no online system is completely secure.

11. Third-Party Links

Our website may contain links to external websites. Marca Verde is not responsible for the privacy practices or content of third-party sites.

12. Policy Updates

We may update this Privacy Policy to reflect:

• Legal or regulatory changes

• Hostinger platform or security updates

• Website or service improvements

Updates become effective once published on this website.

13. Contact

For questions regarding this Privacy Policy or your personal data, please contact us via the official contact page on www.marcaverde.es.